Privacy Policy

This policy explains how Autoport India Pvt Ltd (“Autoport”, “we”), Plot 140/1, Desai Naka, Opp. Croma, Kalyan-Shilphata Rd, Sagarli Gaon, Dombivli (E), Thane 421204, handles your information on book.autoport.co.in.

Information we collect

• Contact details: your name, mobile number and email address.
• Car details: brand, model, fuel type and (optionally) registration number, including cars you save to your profile.
• Bookings: the service you choose, preferred date and time slot, pick-up address (only if you ask for pick-up), notes, any coupon or referral code, and the booking status.
• Account details: if you sign up with email, a securely hashed password (we never store your actual password). If you use Google sign-in, it is handled by Google Firebase Authentication; we receive only your Google account name, email address, whether the email is verified, and a Firebase user ID. We do not get your Google password or access to your Gmail, contacts or other Google data.
• Security data: IP address, browser type and sign-in attempts, used only to protect the site from abuse.

How we use it

We use your information only for your bookings and callbacks: to schedule and carry out your car service, call or WhatsApp you about the booking, arrange pick-up and drop, show your bookings in “My bookings”, and apply offers, coupons and referral discounts. We also use security data to keep the site safe.

We do not sell or rent your data and do not use it for third-party advertising. It is shared only with providers needed to run the site (our web host, and Google Firebase for Google sign-in), or when required by law.

Cookies

We use one essential session cookie to keep you signed in and to protect forms. Google sign-in may set its own cookies/storage while you sign in. We do not use advertising cookies.

Retention and deletion

We keep booking records as long as needed for your service history, warranty and legal/accounting requirements. You can edit your name, phone and saved cars any time in My profile.

Data deletion on request: to get a copy of your data, or to have your account and personal data deleted, email autoportbusiness@gmail.com or call +91 72080 15250 from your registered number. We will act on the request within 30 days, except for records we must keep by law.

Contact

Autoport India Pvt Ltd · autoportbusiness@gmail.com · +91 72080 15250

Last updated: 5 November 2026. See also our Terms & Conditions.