Quick answer: myTVS (formerly Mahindra First Choice Services) is a multi-brand car-service franchise chain, acquired by TVS Automobile Solutions in November 2020 and rebranded into myTVS in 2021. It is not a Mahindra-authorised network. A Thane West outlet is listed in directories, but no verified outlet in Dombivli or Kalyan was found, and no public price was found — only online cost-estimator tools. Autoport is a single independent workshop at Desai Naka, Dombivli East — Plot 140/1, opposite Croma (SK Plaza) — open 24x7, bookable on WhatsApp at +91 72080 15250, with published package prices from ₹1,859.
If you search for "Mahindra First Choice" car service, you will find a brand that no longer exists under that name — and that is the first thing this page has to explain. Mahindra First Choice Services was acquired by TVS Automobile Solutions in November 2020 and rebranded into the myTVS network in 2021, so the correct present-day name is myTVS (formerly Mahindra First Choice Services). This page compares that franchise chain with a single independent workshop at Desai Naka, Dombivli East, on facts checked on 10 November 2026: where its outlets are, how its booking and estimator tools work, what it charges, and when a franchise network is the right choice versus a local garage.
Car problem in Dombivli East? Call or WhatsApp Autoport, open 24x7 at Desai Naka.
The name first: Mahindra First Choice is now myTVS
Before anything else, the name. Mahindra First Choice Services was a multi-brand car-service franchise chain that was part of the Mahindra Group. In November 2020, Mahindra & Mahindra agreed to integrate it into TVS Automobile Solutions (TVS ASPL); Mahindra First Choice Services became a subsidiary of TVS ASPL, with Mahindra taking a minority stake of 2.76% in TVS ASPL. In 2021, TVS rebranded the network into the myTVS fold, and TVS later completed the acquisition of 100% of the equity for ₹21.5 crore.
That history is why this page is titled the way it is. A driver searching for "Mahindra First Choice" is looking for a brand that now operates as myTVS, and a comparison that used only the old name would mislead them. The correct present-day name is myTVS (formerly Mahindra First Choice Services), and this page uses it throughout. The old website still works, but the business behind it is a TVS Automobile Solutions business, not a Mahindra-authorised network.
What myTVS is: a franchise chain, not a single garage
myTVS is a multi-brand franchise chain: its workshops are run by franchise partners under a common brand, common systems and common tools. The chain's services include periodic maintenance, running repairs, body repairs, car care and detailing, AC work, accessories, wheel alignment and balancing, extended warranty, maintenance packages and 24x7 roadside assistance. Booking is online through its website or by phone, and the site offers a Dent Estimator and a Car Service Cost Estimator.
The franchise model is the point. A franchise network promises standardisation: the same booking flow, the same estimator tools, the same service processes, whichever outlet you visit. The workshop itself is run by a franchise partner, not by myTVS directly, so the people and the premises vary by outlet — but the brand, the systems and the tools are shared. That is a different shape from a single independent workshop, where one owner and one team run one garage, and everything depends on them.
Where myTVS is: a Thane West outlet, no Dombivli outlet
myTVS has a verified presence in Thane West. Directory listings, consistent across sources, place a Mahindra First Choice outlet beside Satyam Ford, behind Happy Valley Society, Chitalsar, Manpada, Thane West 400607, phone +91 7900193491 — and a myTVS MultiBrand Car Service is also listed at Orion Business Park, beside Cene Wander Mall, Ghodbunder Road, Kapurbawdi, Thane West. Other Mumbai-area points include Bhandup West and Mira Road, and the head office is at DLH Park, S.V. Road, Goregaon West, Mumbai.
What was not found, after checking on 10 November 2026, is any verified myTVS outlet in Dombivli or Kalyan. A Dombivli East driver who wants the franchise option is therefore travelling to Thane West — a real trip, not a walk-in — or using the online booking and going to whichever outlet the booking assigns.
How booking works: online booking, estimators and roadside assistance
Booking with myTVS starts online, on its website, or by phone on the toll-free number shown on its listings (1800 224 008). The website's distinctive feature is its estimator tools: a Dent Estimator for bodywork and a Car Service Cost Estimator for servicing. You enter your car and the service or dent details, and the tool gives an estimate before you visit. That is a useful starting point, and it is more than most independent garages offer online — but it is an estimate, not a price list, and the final figure still comes after inspection.
Alongside booking, myTVS offers 24x7 roadside assistance. That is assistance on the road — a helpline and a response when the car stops — not a workshop that is open at night. It is a genuine benefit for a driver who travels far from home, and it is worth having. But it is not the same as a workshop that is open 24x7, where the car can be brought in and looked at at any hour, which is what Autoport offers at Desai Naka.
The price question: estimators, but no published price
Here is the fact that limits any price comparison: no public price was found for myTVS. Its own site has cost-estimator tools that require the user to input car and service details — no published starting price was found in this research. That is not a criticism; it is a statement of what is public. A franchise chain that prices by estimator cannot be compared on a headline figure with a garage that publishes named package prices.
Autoport's starting prices are named packages: Basic Service from ₹1,859, Standard from ₹2,589 and Premium from ₹4,869, with the exact price for your car, fuel and variant shown in the booking form before you confirm. This page will not claim franchise workshops are more expensive or worse than an independent garage — no price evidence was found either way, and the honest statement is that the two cannot be compared on published prices at all. The comparison has to happen on the quote: use the estimator, get the written quote, and compare it with the local garage's quote for the same job.
What a franchise gives you, and what it does not
A franchise network gives you three things a single garage cannot. First, a recognisable brand: you know the name, the booking flow and the estimator tools before you arrive. Second, standardised processes: the same service structure, the same tools, the same roadside assistance, whichever outlet you visit. Third, reach: a Thane outlet, a Bhandup outlet, a Mira Road outlet, and hundreds more across the country if you travel. For a driver who moves cities, or who wants the reassurance of a known brand, those are real benefits.
What a franchise does not give you is the owner. The workshop is run by a franchise partner, and the person you deal with is the franchisee's staff, not the brand. The quality of the work depends on that particular outlet, in that particular city, on that particular day — just as it does with an aggregator's partner garage. A recognisable brand is not a guarantee of a good job at a specific outlet, and the reviews for a specific outlet matter more than the brand name above its door.
What an independent local workshop gives you instead
Autoport is a single independent workshop at Plot 140/1, Desai Naka, opposite Croma (SK Plaza) on Kalyan-Shilphata Road, Dombivli East. Its work is everyday cars: Maruti, Hyundai, Tata, Honda, Kia, Toyota, Mahindra and the rest, in three named packages — Basic from ₹1,859, Standard from ₹2,589 and Premium from ₹4,869 — plus brakes, clutch, suspension, steering, AC repair and gas refill, battery testing and replacement, wheel alignment from ₹699, denting-and-painting, and engine diagnostics and overhaul. Every service includes a 25-point checkup, and repairs are quoted after inspection, with no work starting without your approval.
The practical differences are about access and directness. A walk-in workshop means you can drop the car in the morning and walk home, see the car on the lift, and talk to the person working on it — the owner and the technician are the same people you deal with every time. Booking is by phone or WhatsApp at +91 72080 15250, or through the booking site, with published prices and no estimator needed. And the workshop is open 24x7, so a night breakdown, a Sunday service or an early-morning start is handled the same way as a weekday one.
How to decide: brand and standardisation vs direct access
The decision is a trade-off, and it is worth naming honestly. A franchise network gives you a recognisable brand, standardised processes, estimator tools and a Thane outlet, plus 24x7 roadside assistance. An independent local workshop gives you the owner and the technician directly, a walk-in option in Dombivli East, published prices with no estimator needed, and a workshop that is itself open 24x7. Neither list is better in the abstract; they are better for different drivers.
Ask yourself three questions. First, how much does the brand matter to you — do you want a known name and standardised processes, or a known person and a known garage? Second, how much does the trip matter — is a Thane West outlet a reasonable drive for you, or do you want the garage in your own neighbourhood? Third, what does the quote say — use the estimator, get the written figure, and compare it with the local garage's published package price for the same job. The answers to those three questions will tell you which side fits how you actually use your car.
Car service and repair prices for Dombivli East (starting prices)
These are starting prices from our online booking catalog. Your exact car, fuel and variant decide the listed price, which you see in the booking form before you confirm.
| Service | Starting price |
|---|---|
| Basic Service | Starting ₹1,859 |
| Standard Service | Starting ₹2,589 |
| Premium Service | Starting ₹4,869 |
| General check-up + body foam wash | Starting ₹499 |
| Washing & vacuuming | Starting ₹799 |
| Wheel alignment & balancing (rim wheel) | Starting ₹699 |
| Check engine light diagnosis | Inspection ke baad quote |
| Battery test and replacement | Inspection ke baad quote |
| Suspension, brake and clutch repair | Inspection ke baad quote |
| Breakdown repairs | Inspection ke baad quote |
For example, the listed Basic Service price is Swift petrol ₹2,099, Creta petrol ₹2,499, Nexon petrol ₹2,179, Wagon R CNG ₹2,249. Spare parts are billed at actuals. Anything outside a package, such as a battery, suspension parts or a check engine fault, is inspection ke baad quote: we check the car, explain the problem and the estimate, and start only after you say yes.
What the service packages include
- Basic Service (about 1 hour): engine oil and oil filter change, air and AC filter cleaning, a 25-point general check-up, and top-up of brake oil, coolant and battery water.
- Standard Service: semi-synthetic engine oil, oil and air filter, spark plug / glow plug check, brake cleaning, exterior wash, interior vacuum and polish.
- Premium Service: synthetic oil, all filters, spark plugs, car scanning, AC check-up, wheel alignment and balancing, wash and polish.
Your owner's manual decides the interval; we follow it.
How booking works from Dombivli East
- Call or WhatsApp +91 72080 15250, or book online at book.autoport.co.in. Online, you choose the car, the service, the date and a slot. Nothing is paid online.
- Tell us the symptom in your own words, Hindi, Marathi or English sab chalega. Tell us your building and gate, and whether the car is in a basement or podium, if a driver needs to collect it.
- Bring the car to Desai Naka, opposite Croma (SK Plaza) on Kalyan-Shilphata Road. The workshop is open 24x7, so a late-night drop after office is fine; call ahead so someone is ready for your car. If you need it, ask whether pick-up and drop can be arranged for your slot.
- Inspection and estimate. For a package, you already know the listed price. For a repair, we inspect first, then tell you what is wrong, what is urgent and what can wait, with the estimate. Extra work is done only after your approval.
- Collect and pay at the workshop after the job. Old parts can be shown to you on request.
Autoport India Pvt Ltd: address, phone and hours
Autoport India Pvt Ltd, Plot 140/1, Desai Naka, Opp. Croma (SK Plaza), Kalyan-Shilphata Road, Sagarli Gaon, Dombivli East, Thane, Maharashtra 421204. Please note: this is the Croma at Desai Naka on Kalyan-Shilphata Road, not the Croma on Manpada Road.
- Phone / WhatsApp: +91 72080 15250
- Hours: open 24x7, Monday to Sunday
- Book online: book.autoport.co.in
Get directions to Autoport on Google Maps
More guides for Dombivli East
- Car service in Dombivli East: local guide
- Car garage near me: Dombivli, Thane, Kalyan
- Car service near Desai Naka, Dombivli East
- Car service on Kalyan-Shilphata Road for commuters
Ready to book? Driving from Dombivli East to Desai Naka, opposite Croma (SK Plaza).
FAQs
Is Mahindra First Choice Services still a company?
As a brand, no — not under that name. Mahindra First Choice Services was acquired by TVS Automobile Solutions in November 2020 and rebranded into the myTVS network in 2021. Workshops that were Mahindra First Choice Services are now branded myTVS (formerly Mahindra First Choice Services). The old website still works, but the current name is myTVS.
Is myTVS a Mahindra-authorised service network?
No. myTVS (formerly Mahindra First Choice Services) is a multi-brand independent chain, not a Mahindra-authorised service network. It used to be part of the Mahindra Group, but since the TVS acquisition it is a TVS Automobile Solutions business. Do not confuse it with a Mahindra authorised dealership workshop.
Is there a myTVS workshop in Dombivli?
No verified myTVS outlet in Dombivli or Kalyan was found. A Thane West outlet is listed in directories — at Chitalsar, Manpada — and a myTVS MultiBrand Car Service is listed at Kapurbawdi on Ghodbunder Road. Autoport's workshop at Desai Naka is the walk-in option in Dombivli East itself.
How much does myTVS charge for a car service?
No public price was found. myTVS offers online Dent Estimator and Car Service Cost Estimator tools, which need your car and service details before they give a figure — there is no published starting price to quote. Autoport publishes named package prices: Basic from ₹1,859, Standard from ₹2,589 and Premium from ₹4,869.
What are the myTVS cost estimator tools?
The Dent Estimator and Car Service Cost Estimator are online tools on the myTVS / Mahindra First Choice Services website. You enter your car and the service or dent details, and the tool gives an estimate. It is an estimate, not a published price list — the final figure still comes after inspection.
Does myTVS offer roadside assistance?
Yes — myTVS offers 24x7 roadside assistance as part of its service offering. That is assistance on the road, not a workshop that is open at night. Autoport's workshop itself is open 24x7, so the car can be brought in and looked at at any hour.
Written by Shivam Kumar (@visionquantech) for Autoport India Pvt Ltd. Published 10 Nov 2026. General guidance only — your car's owner's manual and an in-person inspection come first.