Quick answer: Genuine (OEM) parts come in the car brand's box. OES parts are made by the same supplier that makes the part for the brand, sold in the supplier's own box, often for less. Aftermarket parts are made by other companies to fit your car, with quality ranging from very good to poor. For brakes, steering and suspension, stick to genuine or OES. For many wear items on an older car, a reputable aftermarket brand can be sensible. Counterfeit parts are never an option.
At Autoport, Desai Naka, we quote the part options and their prices before fitting, and you choose.
Car problem in Dombivli, Kalyan or Thane? Call or WhatsApp Autoport, open 24x7 at Desai Naka.
The three types side by side
| Genuine (OEM) | OES | Aftermarket | |
|---|---|---|---|
| Who makes it | Supplier, packed for the car brand | Same supplier, own brand box | Independent manufacturers |
| Box | Car brand logo | Supplier logo | Aftermarket brand |
| Price | Highest | Usually lower than genuine | Widest range, often lowest |
| Fit | Exact | Exact (same part) | Usually good; varies by brand |
| Quality | Brand-specified | Same spec as genuine in most cases | Varies a lot |
| Warranty | Part warranty via brand | Supplier warranty | Maker warranty, if any |
| Availability | Brand dealers | Parts market | Widely available |
Which parts should never be cheap
| Part | Our advice | Why |
|---|---|---|
| Brake pads, discs, fluid | Genuine or OES | Stopping distance and heat fade |
| Steering parts (tie-rods, racks) | Genuine or OES | Loss of control if they fail |
| Suspension arms, ball joints | Genuine or OES | Safety and alignment |
| Tyres | Reputed brand, correct size and load rating | Grip, especially in monsoon |
| CNG kit parts | Certified parts only | Gas leak risk |
| Filters, wiper blades, bulbs | Reputed aftermarket is often fine | Low risk, easy to check |
| Body panels, mirrors | Aftermarket fine on old cars; genuine for fit on new cars | Fit and paint finish |
| Engine oil | Grade and spec from the manual; brand is your choice | Spec matters more than label |
Price vs value: how to decide
Think in cost per kilometre, not price per part. A cheap brake pad that lasts half as long and wears the disc is not cheaper. For a new car, genuine or OES parts keep fit and resale value. For an older car, especially one you plan to keep only a year or two, a quality aftermarket part for non-safety items can be good value. SUVs are heavier, so brakes and suspension parts work harder; do not downgrade them. EVs and hybrids have many brand-only parts; check availability before choosing.
Insurance claims: depreciation is deducted on parts unless you have zero-dep cover, and insurers typically approve genuine parts for claim repairs. Ask your insurer if unsure.
How to spot fake or "duplicate" parts
- Packaging: poor printing, spelling errors, missing part number or hologram.
- Price: much cheaper than the market for a "genuine" part is a warning.
- Finish and weight: rough castings, light weight, missing markings on the part itself.
- Bill: ask for an invoice with part number and brand.
- Old part: ask to see the old part removed, and the new part's box before fitting.
Summer heat and monsoon water both expose weak parts quickly: rubber hoses crack, cheap wiring corrodes.
Myths vs facts
| Myth | Fact |
|---|---|
| Aftermarket always means low quality | Some aftermarket brands are excellent; others are not |
| OES is a copy | OES is usually the same part the brand fits, in a different box |
| Genuine is always worth the extra | For low-risk items on older cars, not always |
| You cannot choose parts at a garage | You can and should ask for options |
Questions to ask before a part is fitted
- Is this genuine, OES or aftermarket? Which brand?
- What is the price of each option?
- What warranty does the part carry, and who honours it?
- Can I see the box before fitting and the old part after?
- Will the bill show the part number?
Service prices (parts at actuals)
These are starting prices from our online booking catalog. Your exact car, fuel and variant decide the listed price, which you see in the booking form before you confirm.
| Service | Starting price |
|---|---|
| Basic Service | Starting ₹1,859 |
| Standard Service | Starting ₹2,589 |
| Premium Service | Starting ₹4,869 |
| Brake, suspension, clutch and electrical parts (by option chosen) | Inspection ke baad quote |
For example, the listed Basic Service price is Swift petrol ₹2,099, Creta petrol ₹2,499, Nexon petrol ₹2,179, Wagon R CNG ₹2,249. Spare parts are billed at actuals. Anything outside a package, such as brake pads, a clutch kit or suspension parts, is inspection ke baad quote: we check the car, explain the problem and the estimate, and start only after you say yes.
What the service packages include
- Basic Service (about 1 hour): engine oil and oil filter change, air and AC filter cleaning, a 25-point general check-up, and top-up of brake oil, coolant and battery water.
- Standard Service: semi-synthetic engine oil, oil and air filter, spark plug / glow plug check, brake cleaning, exterior wash, interior vacuum and polish.
- Premium Service: synthetic oil, all filters, spark plugs, car scanning, AC check-up, wheel alignment and balancing, wash and polish.
Your owner's manual decides the interval; we follow it.
How booking works from Dombivli, Kalyan or Thane
- Call or WhatsApp +91 72080 15250, or book online at book.autoport.co.in. Online, you choose the car, the service, the date and a slot. Nothing is paid online.
- Tell us the symptom in your own words, Hindi, Marathi or English sab chalega. Tell us if you prefer genuine parts, or want options quoted.
- Bring the car to Desai Naka, opposite Croma (SK Plaza) on Kalyan-Shilphata Road. The workshop is open 24x7, so a late-night drop after office is fine; call ahead so someone is ready for your car. If you need it, ask whether pick-up and drop can be arranged for your slot.
- Inspection and estimate. For a package, you already know the listed price. For a repair, we inspect first, then tell you what is wrong, what is urgent and what can wait, with the estimate. Extra work is done only after your approval.
- Collect and pay at the workshop after the job. Old parts can be shown to you on request.
Autoport India Pvt Ltd: address, phone and hours
Autoport India Pvt Ltd, Plot 140/1, Desai Naka, Opp. Croma (SK Plaza), Kalyan-Shilphata Road, Sagarli Gaon, Dombivli East, Thane, Maharashtra 421204. Please note: this is the Croma at Desai Naka on Kalyan-Shilphata Road, not the Croma on Manpada Road.
- Phone / WhatsApp: +91 72080 15250
- Hours: open 24x7, Monday to Sunday
- Book online: book.autoport.co.in
Get directions to Autoport on Google Maps
More guides for Dombivli, Kalyan or Thane
- Multi-brand garage vs authorised service center
- Clutch and brake wear in stop-go traffic
- Cashless insurance claim process
- Brake repair at Autoport
Ready to book? Driving from Dombivli, Kalyan or Thane to Desai Naka, opposite Croma (SK Plaza).
FAQs
What is the difference between OEM and OES parts?
OEM (genuine) parts come in the car brand's box. OES parts are usually made by the same supplier but sold in the supplier's box, often cheaper.
Are aftermarket parts safe?
Reputed aftermarket brands are fine for many items. For brakes, steering and suspension, genuine or OES is the safer choice.
Can I bring my own parts to Autoport?
Call first. We can advise, but we cannot vouch for parts we did not source.
Do aftermarket parts affect warranty?
For a car under manufacturer warranty, a failure caused by a non-specified part may not be covered. Check your booklet.
Where is Autoport?
Desai Naka, opposite Croma (SK Plaza), Kalyan-Shilphata Road, Dombivli East 421204. Open 24x7, +91 72080 15250.
Written by Shivam Kumar (@visionquantech) for Autoport India Pvt Ltd. Published 10 Nov 2026. General guidance only — your car's owner's manual and an in-person inspection come first.